On Friday, December 22, 2023 Student Employment deactivated its general office email address.

Instead of email, please use the Student Financial Services Inquiry Form and select category “Student Employment”.

The form is available to both the Northeastern community and guest users, though it is helpful to include an NUID for reference.

Respond to a series of questions to help determine the nature of your concern. You will be able to elaborate on your inquiry, upload documents, and track the status of your submission.

More about the SFS Service Portal

The SFS Service portal at https://service.northeastern.edu/sfs is your first stop for solutions.

Here, you can access the Find Me option to browse the knowledge base for answers to most questions. For more specific inquiries or personal requests, students and parents may access the Need More? option to fill out an inquiry form, category “Student Employment”. Current students are encouraged to log in to autofill the contact information fields. You can then add more information about the nature of your inquiry and submit it to our office.

If you would like to be connected with a representative by phone, we are reachable Monday through Friday, 8:30 AM to 5 PM EST at 617.373.3200.

Students located in Boston and Oakland are welcome to visit our office locations.

Boston CampusOakland Campus
Location: 375 Richards Hall
Hours: Monday through Friday, 8:30 AM to 5 PM EST
Location: 232 Mills Hall
Hours: Monday through Friday, 8:30 AM to 4:30 PM PST

Students looking for Form I-9 assistance and information can reach out to our I-9 inbox, seoi9help@northeastern.edu.

For more information regarding contact options, please visit the SFS knowledge base.